Payment Policy

At Mood & Moss, we are committed to providing secure, reliable, and convenient payment options for our customers. This Payment Policy explains the accepted methods of payment, processing procedures, and related terms.

By placing an order on our website, you agree to the conditions outlined below.

Accepted Payment Methods

We currently accept the following forms of payment- American Express, Apple Pay, Diners Club International, Discover, Google Pay, Mastercard, PayPal, Shop, and Visa.

All transactions are processed in United States Dollars (USD).

Payment Authorization and Processing

Payment in full is required at the time an order is placed.

Orders are not processed, prepared, or shipped until payment has been successfully authorized and received.

If a payment is declined, reversed, or fails to process, the corresponding order will not be confirmed.

Pricing and Currency

All prices displayed on the Mood & Moss website are listed in USD.

Prices, promotions, and product availability may be updated at any time without prior notice.

Any applicable taxes, duties, or shipping fees will be calculated and displayed during checkout.

Secure Transactions

We use industry-standard security technology, including SSL encryption and trusted third-party payment processors, to protect your financial information.

Mood & Moss does not store complete credit card numbers or sensitive payment credentials on its servers.

Refunds and Chargebacks

Refunds are handled in accordance with our Refund and Return Policy.

Unauthorized or improper chargebacks may be disputed through the appropriate financial institutions.

If you experience any billing or payment concerns, we encourage you to contact us before initiating a chargeback so we can assist in resolving the issue.

Fraud Prevention Measures

To protect our customers and our business, Mood & Moss reserves the right to review, delay, cancel, or refuse any order that appears to involve fraudulent, unauthorized, or suspicious activity.

For high-value or unusual transactions, additional identity verification may be requested.

Failure to provide requested verification may result in order cancellation.

Contact Information

For questions regarding payments, billing, or transactions, please contact us using the information below:

Mood & Moss
Address- 8529 Tourmaline Blvd, Boynton Beach, FL 33472, United States
Email- info@moodandmoss.com
Phone- (561) 940-4580